You must make sure that you add your registration number to your dual system account. As a Lizenzero customer, you do so as follows:
- First, make sure you are logged into your Lizenzero account: https://www.lizenzero.de/en/account/.
- Click CUSTOMER DATA in the left-hand menu. You can now click the Master data of your company tab page, where you can then enter your registration number. You will need to scroll some way down the page.
- You can then enter your LUCID registration number in the empty field underneath Enter registration number.
- Click SAVE CHANGES.