- First, make sure you are logged into your Lizenzero account: https://www.lizenzero.de/en/account/.
- Click VOLUME REPORTING in the left-hand menu and then click Volume change. The table shown here lists the volumes you have currently licensed.
- Overwrite the values in these fields with your new volumes and then click SAVE CHANGES.
- We then guide you through the steps in the ordering process you follow to receive your order confirmation. You have then successfully completed your volume change.
- You need to report your new volumes to LUCID: to make this easier, you can download these as an XML file from your order overview and then upload them to LUCID after logging in.
- If you have already closed your order overview, the volumes download file for LUCID is also available from your customer account: https://www.lizenzero.de/en/account/quantityInfoExport. (See also question: ‘Is there an easy way to upload my volumes into LUCID?’, under ‘What is LUCID and how does it work?’.)