Your licensing agreement will be automatically renewed for a further year if you do not terminate it three months before the end of the year (i.e. by 30 September). If you do not want an automatic renewal, you can simply terminate your licensing agreement in your Lizenzero account. To do so, proceed as follows:
- First, make sure you are logged into your Lizenzero account: https://www.lizenzero.de/en/account/.
- Click CUSTOMER DATA in the left-hand menu and then click Termination.
- To help us to improve our products and our service, please note your reason for termination by selecting an appropriate reason from the drop-down menu.
- The date when your contract will end is displayed above the TERMINATE NOW
- Click the button to confirm your termination.
- You will receive an email confirming your termination and you can also check the status of your contract here: https://www.lizenzero.de/en/account/profileTermination